We’re committed to your rights to information and privacy.
Our vision is to be the cornerstone of a fair, transparent and accountable health complaints management system, which is why we publish as much information here on this website as possible.
If there is information that you require which doesn’t appear on this website may contact us to speak with a Right to Information (RTI) officer. Depending on the information required, this person may be able to assist you with an administrative access or an RTI request.
You can make an administrative access request for certain non-sensitive information–such as information about you–by emailing us at firstname.lastname@example.org, or writing to us, along with the following:
If you are seeking documents on behalf of someone else, you must provide evidence of both identities as well as proof of your authorisation to act on that person’s behalf (such as a signed authority or power of attorney).
The Right to Information Act 2009 (the RTI Act) and Information Privacy Act 2009 (the IP Act) give a right of access to information held by government, unless, on balance it would be contrary to the public interest to release the information.
For more information about the RTI Act or IP Act visit the Queensland Government’s Right to Information website .
Download and complete the Queensland Government’s Right to Information and Information Privacy Access Application form.