A public interest disclosure is a disclosure about suspected wrongdoing in the public sector. Allegations about wrongdoing in the public sector help to uncover corruption and other misuses of public resources.
You are encouraged to report wrongdoing regarding Office of the Health Ombudsman employees to the Health Ombudsman. Disclosures can be made verbally or in writing.
While anonymous disclosures will be accepted, you are encouraged to provide your contact details so the office can provide support and feedback.
Ideally, when making a public interest disclosure, you should try to include:
Disclosures should be made in writing or verbally to:
Director, Business Innovation
Office of the Health Ombudsman
PO Box 13281, George Street, Brisbane, Qld, 4003
133 OHO (133 646)
The Office of the Health Ombudsman Public interest disclosure policy outlines the obligations of the Office of the Health Ombudsman in dealing with public interest disclosures.
You may also choose to report wrongdoing to another proper authority, either as a first step or if you are unhappy with the Health Ombudsman’s action on the matter.
Making a public interest disclosure about suspected wrongdoing is the right thing to do. You have a right to not suffer harm or detriment because you have spoken up, or someone believes you may have spoken up. This kind of action is called reprisal and it is illegal.
The OHO will protect people who make a public interest disclosure—or are involved in a public interest disclosure investigation—from reprisal.
Occasionally, health service complaints made to the Health Ombudsman about a health service provider may also meet the definition of a public interest disclosure (under the Public Interest Disclosure Act 2010).
The Health Ombudsman cannot deal with public interest disclosures about the conduct of other agencies and their employees if the conduct falls outside the jurisdiction of the Health Ombudsman Act 2013.
If a public interest disclosure is made to the Health Ombudsman and the matter falls within the jurisdiction of the Health Ombudsman Act 2013, the Health Ombudsman will deal with the matter as a health service complaint according to the provisions of the Health Ombudsman Act 2013.
The Office of the Health Ombudsman Overlap of public interest disclosures and complaints guideline explains in full how the Health Ombudsman will deal with health complaints and other matters which may also meet the tests of a public interest disclosure under the Public Interest Disclosure Act 2010.
Further information about public interest disclosures can be found on the Queensland Ombudsman website.