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Holiday period closure times 2016-2017—Office of the Health Ombudsman

The office will be closed from 4 pm Friday 23 December 2016 until 9 am Tuesday 3 January 2017.

You can still make a health service complaint online or by email, which we will action when we return in the 2017.

Thank you.

Health Ombudsman releases report into medicine regulation in Queensland

A Health Ombudsman investigation has found deficiencies in the management and regulation of the most potent and addictive drugs used in the Queensland health system.

Download the report

Health Ombudsman releases performance report for 2015–16

Queenslanders are making more complaints about health services than ever before, with 5435 complaints—a 28 per cent year-on-year increase—made to the Office of the Health Ombudsman (OHO) in 2015–16.

Health Ombudsman Leon Atkinson-MacEwen said feedback from the public indicated the unprecedented rise was due to increased confidence in the health service complaints management system in Queensland since the introduction of the Office of the Health Ombudsman in 2014.

Download report

July 2016 performance data – Office of the Health Ombudsman

The Office of the Health Ombudsman (OHO) has released its latest monthly performance report showing 502 complaints were made to the health service complaints agency in July.

Download July 2016 report

Health Ombudsman fears under-reporting of sexual assaults

The state’s Health Ombudsman has expressed concern over a possible under-reporting of sexual assaults involving massage therapists in Queensland.

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