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Media releases

The Office of the Health Ombudsman will be closed from Thursday 24 December 2015 until Monday 4 January 2016

You can still make a health service complaint online or by email, which we will action when we return in the 2016.

Thank you.


November performance data – Office of the Health Ombudsman

Data released by the Office of the Health Ombudsman (OHO) for November shows the number of contacts received has continued to rise each month since July 2015.

Download November report


The Office of the Health Ombudsman announces below-budget spending

The Office of the Health Ombudsman (OHO) has reported below-budget expenditure for the 2031 registrant-related health complaints received in the 2014–15 financial year.

Download quarterly report


October performance data – Office of the Health Ombudsman

Figures released for October show the Office of the Health Ombudsman (OHO) has continued to receive consistently high numbers of complaints, with almost three-quarters of these coming from health consumers.

Download October report


Reportable events – changes affecting reporting requirements

The Health Ombudsman has written to all public and private health service facilities in Queensland, as well as the Queensland Ambulance Service, regarding changes to the reporting of clinical incidents to the Office of the Health Ombudsman.

Effective from 1 November 2015, reportable events reviewed using a method other than a root cause analysis (RCA) do not have to be sent to the office.

For more information on reportable events and reporting requirements please refer to the Reportable events fact sheet.

Download fact sheet


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