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The Office of the Health Ombudsman announces below-budget spending

The Office of the Health Ombudsman (OHO) has reported below-budget expenditure for the 2031 registrant-related health complaints received in the 2014–15 financial year.

Download quarterly report


October performance data – Office of the Health Ombudsman

Figures released for October show the Office of the Health Ombudsman (OHO) has continued to receive consistently high numbers of complaints, with almost three-quarters of these coming from health consumers.

Download October report


Reportable events – changes affecting reporting requirements

The Health Ombudsman has written to all public and private health service facilities in Queensland, as well as the Queensland Ambulance Service, regarding changes to the reporting of clinical incidents to the Office of the Health Ombudsman.

Effective from 1 November 2015, reportable events reviewed using a method other than a root cause analysis (RCA) do not have to be sent to the office.

For more information on reportable events and reporting requirements please refer to the Reportable events fact sheet.

Download fact sheet


Health Ombudsman releases quarterly performance report

A total of 1114 health complaints were made to the Office of the Health Ombudsman (OHO) in the first quarter of the 2015-16 financial year (1 July to 30 September 2015), according to performance data released today by Queensland’s health service complaints agency.

Download quarterly report


August performance data – Office of the Health Ombudsman

The Office of the Health Ombudsman (OHO) has continued in its commitment to thoroughly investigate complaints, resolve health service concerns and protect the health and safety of Queenslanders.

Download August report


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