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Health Ombudsman brings new accountability

Queenslanders can expect a more accountable health complaints system following the passing of the Health Ombudsman Bill in Parliament last night.

The bill will see a Health Ombudsman appointed to oversee the health complaints management system in Queensland and manage serious allegations against health practitioners.

Health Minister Lawrence Springborg said the new Ombudsman would help restore public confidence in the health complaints management system by strengthening its transparency and accountability.

Health Ombudsman given charter to restore complaints confidence

Health Minister Lawrence Springborg today introduced legislation into Parliament aimed at restoring public confidence in the way complaints about health services and providers are managed in Queensland.

The legislation establishes a Health Ombudsman as the lynchpin of a more accountable complaints management system that will strengthen the way Queensland manages serious allegations against its health practitioners.

Mr Springborg said recent reports had highlighted a dysfunctional health complaints management system alongside the poor performance and lack of oversight of the Queensland Board of the Medical Board of Australia.

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