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Monitoring AHPRA’s performance

The Office of the Health Ombudsman regularly monitors the performance of the health service complaints system and provides recommendations to health service providers and other agencies on how to improve the quality of service delivery in Queensland. Reports and other resources will be published on this page highlighting the work that is occurring.


Finalisation of 2015-16 assurance activity: management of registered practitioners with a health impairment

This document reports on an assurance activity into AHPRA and the national boards’ performance. That activity was outlined in the Annual assurance plan 2015-16: monitoring the performance of AHPRA and the national boards.

The report finds that AHPRA has demonstrated a commitment to identifying, developing and implementing improvements at a national and state level, providing a monitoring and compliance program that effectively monitors practitioners with a health impairment and protects the health and safety of Queenslanders.

Download the executive summary


Health, conduct and performance functions report Q1 and Q2 2016–17: Australian Health Practitioner Regulation Agency and the national boards

One of the functions of the Health Ombudsman of Queensland is monitoring and reporting on the performance of the Australian Health Practitioner Regulation Agency (AHPRA) and the 14 national health practitioner boards in their functions relating to the health, conduct and performance of registered health practitioners in Queensland. This report sets out the findings from the seventh and eighth performance reports submitted by AHPRA, which illustrates their performance during the reporting period 1 July 2016 to 31 December 2016.

Download the report


Health, conduct and performance functions report Q4 2015–16: Australian Health Practitioner Regulation Agency and the national boards

One of the functions of the Health Ombudsman of Queensland is monitoring and reporting on the performance of the Australian Health Practitioner Regulation Agency (AHPRA) and the 14 national health practitioner boards in their functions relating to the health, conduct and performance of registered health practitioners in Queensland. This report sets out the findings from the sixth performance report submitted by AHPRA, which illustrates their performance during the reporting period 1 April 2016 to 30 June 2016.

Download the report


Annual assurance plan 2016-17 – Monitoring the performance of the Australian Health Practitioner Regulation Agency and the national boards

This annual assurance plan outlines the Health Ombudsman’s mandate, planning framework and proposed assurance activities to monitor and report on the performance of the Australian Health Practitioner Regulation Agency and the 14 national health practitioner boards in their functions relating to the health, conduct and performance of registered health practitioners in Queensland for 2016–17.

Download the plan


Health, conduct and performance functions report Q3 2015–16: Australian Health Practitioner Regulation Agency and the national boards

One of the functions of the Health Ombudsman of Queensland is monitoring and reporting on the performance of the Australian Health Practitioner Regulation Agency (AHPRA) and the 14 national health practitioner boards in their functions relating to the health, conduct and performance of registered health practitioners in Queensland. An inaugural report covering the first nine months (1 July 2014 to 31 March 2015) of operations of AHPRA and the national boards under Queensland’s new co-regulatory health complaints handling model was published on 31 July 2015. This report sets out the findings from the fifth performance report submitted by AHPRA, which illustrates their performance during the reporting period 1 January 2016 to 31 March 2016.

Download the report


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