Skip links and navigation

News & updates

Media releases – performance

Health Ombudsman releases Q4 performance report

The final Office of the Health Ombudsman (OHO) performance report for the year shows sustained improvement in protecting the health and safety of the Queensland public.

Download the report


Q3 report shows strong performance: Health Ombudsman

The latest Office of the Health Ombudsman (OHO) quarterly performance report shows that 1575 complaints were made to the Queensland health service complaints agency between January and March.

Download the report


Office of the Health Ombudsman 2016-17 annual report tabled

Queensland is leading the nation when it comes to the management of health service complaints and protection of public health and safety, the state’s Health Ombudsman Leon Atkinson-MacEwen said today.

Download the report


Health Ombudsman releases performance report for 2015–16

Queenslanders are making more complaints about health services than ever before, with 5435 complaints—a 28 per cent year-on-year increase—made to the Office of the Health Ombudsman (OHO) in 2015–16.

Health Ombudsman Leon Atkinson-MacEwen said feedback from the public indicated the unprecedented rise was due to increased confidence in the health service complaints management system in Queensland since the introduction of the Office of the Health Ombudsman in 2014.

Download report


July 2016 performance data – Office of the Health Ombudsman

The Office of the Health Ombudsman (OHO) has released its latest monthly performance report showing 502 complaints were made to the health service complaints agency in July.

Download July 2016 report


April performance data – Office of the Health Ombudsman

April monthly reporting data shows that the Office of the Health Ombudsman (OHO) received more than twice as many health service complaints in April this year, than it did in April 2015.

Download April report


November performance data – Office of the Health Ombudsman

Data released by the Office of the Health Ombudsman (OHO) for November shows the number of contacts received has continued to rise each month since July 2015.

Download November report


The Office of the Health Ombudsman announces below-budget spending

The Office of the Health Ombudsman (OHO) has reported below-budget expenditure for the 2031 registrant-related health complaints received in the 2014–15 financial year.

Download quarterly report