Our job is to make sure health care services in Queensland:

• are safe
• can be trusted.

We do this by:

• making sure health care workers follow the rules

• managing complaints about health care workers.

When you make a complaint, you tell someone that something:

• has gone wrong
• isn’t working well.

There are things we can do when health care workers use family violence.

This might mean the worker:

• has to follow extra rules

• isn’t allowed to work for a short time

• isn’t allowed to be a health care worker for a long time.

We always think about people’s rights when we make decisions about health care workers.

Rights are rules about how everyone should treat you:

• fairly
• equally.