In Queensland, you can make a health service complaint to the Office of the Health Ombudsman.

A complaint is when you are not happy and you tell someone the reason. A complaint can be about

• a service
• a person
• something else.

You may not like to complain, but making a health service complaint is important.

Complaints can help stop the same problem happening again.

You can make a complaint about a health service.

You can make a complaint about a health service provider.