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Contact the Office of the Health Ombudsman

Please note: Due to COVID-19, we are restricting building access and will not be allowing members of the public to make complaints or enquiries in person. Please continue to contact us via phone, email or mail as listed below.   


You can also make a health service complaint online by submitting an online complaint form.


To request certain non-sensitive information–such as information about you–visit the accessing information page.


133 OHO (133 646)
Monday to Friday

8:30 am–4:30 pm
Closed public holidays

Fax: (07) 3319 6350


Health service complaints:

Visit our Make a complaint page for more information on making a health service complaint.



PO Box 13281 George Street
Brisbane Qld 4003

Media enquiries

For details visit the media enquiries page.


Translating and Interpreting Service


If you need help in your own language, contact one of the suppliers listed below and tell them:

  • the language you speak
  • our name – Office of the Health Ombudsman
  • our telephone number – 133 646.

The supplier will arrange your complaint in your own language. We will arrange for translation of your complaint. This service is free to you.

Translation and interpreting suppliers:

National Relay Service

The National Relay Service (NRS) is a free phone service for people who are deaf or have a hearing or speech impairment. To contact us using the NRS, choose a contact method from the following list and provide our phone number when asked (133 646):

  • TTY/voice call – 133 677
  • Speak and Listen – 1300 555 727
  • SMS relay – 0423 677 767

For more information, visit the NRS website.

General enquiries and feedback

General enquiries or questions:



To help us maintain a high quality service and provide you with the best information and advice, your feedback is important. If you have any feedback about this website or any of our resources, please email: