We conduct formal investigations for the most serious complaints.

We conduct investigations into individual health practitioners where there may be evidence of professional misconduct or the practitioner poses a serious risk to persons.

The Health Ombudsman may also open an investigation into a health facility or service to determine if there are systemic issues affecting the provision or quality of health services.

List of open investigations

We are required to publicly declare ongoing investigations open for more than one year.

Systemic investigation reports

We identify and analyse systemic issues impacting health service delivery in Queensland. A selection of reports on these investigations are publicly available here.


We monitor compliance with any immediate action conditions or restrictions imposed on a health practitioner.

Recommendation monitoring reports

Following a systemic investigation, we monitor the implementation of any recommendations made.