What we do
Understand our role in protecting Queenslanders.
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About us
The Office of the Health Ombudsman exists to protect the health and safety of the people of Queensland.
Our vision
A world class and trusted leader in health complaints management and regulation, driving safety and quality in health services.
Our purpose
We protect and support the community through responsive complaints processes and regulatory action, driving positive change and confidence in the health system.
The values that guide our work are: Integrity, Respect, Collaboration, Compassion and Courage.
Learn more about our values, commitments and strategic objectives
Who we are
About the people of the Office of the Health Ombudsman.
How we can help
The OHO is the place to contact to make a complaint or a notification about a health service in Queensland.
Who we work with
How the OHO works with other agencies to manage complaints in Queensland.
Investigations
We conduct formal investigations for the most serious complaints.
Resources
Read our corporate documents including our strategic plan, and performance and annual reports.
News and public statements
See the latest news from the Office of the Health Ombudsman.
Request information
We are committed to your rights to information and privacy.
Report wrongdoing at the OHO
If you suspect wrongdoing at the OHO, you can report it by making a 'public interest disclosure'.
Give us feedback
Let us know if we've done something well, or make a complaint about us.
Work for us
Are you interested in working with us?