/About us

About us

The Office of the Health Ombudsman exists to protect the health and safety of the people of Queensland.

Our vision

A world class and trusted leader in health complaints management and regulation, driving safety and quality in health services.

Our purpose

We protect and support the community through responsive complaints processes and regulatory action, driving positive change and confidence in the health system.

The values that guide our work are: Integrity, Respect, Collaboration, Compassion and Courage.

Learn more about our values, commitments and strategic objectives