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Orders against health practitioners

Check if a health practitioner's registration is up to date, or if they have a protective order against them.

The Health Ombudsman can impose restrictions and bans on individual health service providers who are a risk to public health and safety or for reasons of public interest.

This is called taking immediate action.

There are 2 types of immediate actions: immediate registration actions and prohibition orders.


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Immediate registration actions

Immediate registration actions apply only to registered health practitioners. The Office of the Health Ombudsman (OHO) works with the Australian Health Practitioner Regulation Agency (Ahpra) and the 15 health practitioner National Boards to oversee and regulate registered health practitioners in Queensland.

In taking immediate registration action the Health Ombudsman either:

  • imposes conditions on the practitioner's registration
  • or suspends the practitioner's registration.

An immediate registration action can only be removed by the Health Ombudsman or Queensland Civil and Administrative Tribunal.

For complete information about the current registration status of registered practitioners, including suspensions, restrictions, conditions, undertakings and reprimands of any registered health practitioner, search the online register of practitioners on the Ahpra website.

Below is a list of registered practitioners subject to immediate registration action that the Health Ombudsman has decided to publish on this website. Not every immediate registration action is published here.

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Name of practitioner

Date of action

Details

Prohibition type

Type of practitioner

Erin Page Adams

24 May 2024

The Health Ombudsman took immediate registration action by imposing conditions on the registration of Erin Page Adams, Registered Nurse (NMW0001605102), effective 24 May 2024.

Details of the practitioner’s registration, including the full list of imposed conditions, can be viewed in full on the Australian Health Practitioner Regulation Agency website.

The conditions imposed include the requirements the practitioner:

  • Must be supervised by another registered health practitioner (the supervisor) when practising as a registered nurse.

    For the purposes of this condition, ‘supervised’ is defined as:
    The practitioner must consult with the supervisor, who is to be accessible by telephone or other means of telecommunication about the management of patients and/or the performance of the practitioner, when necessary and otherwise at fortnightly intervals unless otherwise directed by the Health Ombudsman.

  • The practitioner must only practise as a registered health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.

The Health Ombudsman has approved the practitioner’s employment as a Clinical Nurse Consult: Occupational Violence Clinical Safety Coordinator - Response to Occupational Violence in Emergencies (ROVE ) at the following practice location:

  • Princess Alexandra Hospital, 199 Ipswich Road WOOLLOONGABBA.

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the decision will continue to have effect until the earlier of the following happens –

  • the Queensland Civil and Administrative Tribunal sets aside the decision;
  • the Health Ombudsman removes the conditions under section 65 of the Act.

Immediate registration action

Registered Nurse

James Anthony Geary

07 May 2024

The Health Ombudsman took immediate registration action by imposing conditions on the registration of James Anthony Geary, registered Nurse (NMW0001442473) effective 7 May 2024

Details of the practitioner’s registration, including the full list of imposed conditions, can be viewed in full on the Australian Health Practitioner Regulation Agency website.

The conditions imposed include the requirements the practitioner:

  • Must not practise in any role requiring direct patient contact (including supervision of other practitioners engaged in direct patient contact). The practitioner may only use their professional knowledge to practise in management, administration, education, research, advisory, regulatory or policy development roles that do not require direct patient contact.
  • Must only practise as a health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the decision will continue to have effect until the earlier of the following happens –

  • the Queensland Civil and Administrative Tribunal sets aside the decision;
  • the Health Ombudsman removes the conditions under section 65 of the Act.

Immediate registration action

Registered Nurse

Janette Michele Adams

01 May 2024

The Health Ombudsman took immediate registration action by imposing conditions on the registration of Janette Michele Adams, Enrolled Nurse (NMW0001438563), effective 1 May 2024.

Details of the practitioner’s registration, including the full list of imposed conditions, can be viewed in full on the Australian Health Practitioner Regulation Agency website.

The conditions imposed include the requirements the practitioner:

  • Must only practise as a registered health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.
  • Must not provide care to any patient where the care being provided is specifically related to the patient’s mental health condition/diagnosis, and must not practise in an authorised mental health service.
  • Must not provide care to patients in an acute care area of a health service or where frequent observations are required (such as ICU, CCU, ED and Mental Health PICU or in a facility where patients require frequent observations or ‘specialling’).
    For the purpose of this condition, ‘frequent observations’ is defined as observations that must occur at least once per hour.
  • Unless otherwise directed by the Health Ombudsman, the practitioner must not practise outside the hours of 6am to 10pm.
  • Must be supervised by another registered health practitioner (the supervisor) when practising as a registered nurse.
    For the purposes of this condition, ‘supervised’ is defined as:
    Indirect
    The practitioner must consult with the supervisor who is always physically present in the workplace and available to observe and discuss the management of patients and/or performance of the practitioner, when necessary, unless otherwise directed by the Health Ombudsman.

The Health Ombudsman has approved the practitioner’s employment as an Enrolled Nurse at the following practice location/s:

  • Sunbird Home Care – Cairns
  • Your Nursing Agency – Cairns

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the decision will continue to have effect until the earlier of the following happens –

  • the Queensland Civil and Administrative Tribunal sets aside the decision;
  • the Health Ombudsman removes the conditions under section 65 of the Act.

Immediate registration action

Enrolled Nurse

David Alexander Crossfield

22 Apr. 2024

The Health Ombudsman took immediate registration action by imposing conditions on the registration of Mr David Alexander Crossfield, a registered Nurse (NMW0001974944), effective 22 April 2024.

Details of the practitioner’s registration, including the full list of imposed conditions, can be viewed in full on the Australian Health Practitioner Regulation Agency website.

The conditions imposed include the requirements the practitioner:

  • Must only practise as a registered health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.
  • Must not practise in an authorised mental health service.
  • Must be supervised by another registered health practitioner (the supervisor) when practising as a registered nurse.
  • For the purposes of this condition, ‘supervised’ is defined as:
    Indirect
    The practitioner must consult with the supervisor who is always physically present in the workplace and available to observe and discuss the management of patients and/or performance of the practitioner, when necessary and otherwise at fortnightly intervals, unless otherwise directed by the Health Ombudsman.

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the decision will continue to have effect until the earlier of the following happens –

  • the Queensland Civil and Administrative Tribunal sets aside the decision;
  • the Health Ombudsman removes the conditions under section 65 of the Act.

Immediate registration action

Registered Nurse

Dr Rupin Aggarwal

05 Apr. 2024

The Health Ombudsman took immediate registration action by imposing conditions on the registration of Dr Rupin Aggarwal, effective 5 April 2024.

Details of Dr Rupin Aggarwal registration, including the full list of imposed conditions, can be viewed on the Australian Health Practitioner Regulation Agency website.

Conditions imposed include the requirement Dr Rupin Aggarwal, must:

  • Only practise as a registered health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.
  • Must not be the only registered health practitioner on site while practising at an approved practice location.
  • Must not practise except in the following circumstances:
    • To provide a service for the purpose of a skin check and/or diagnosing or treating skin cancer where the patient has:
      • booked a consultation with the practitioner that is identifiably for the purpose of a skin check and/or seeking diagnosis or treatment of skin cancer;
        or
      • been referred to the practitioner by another registered health practitioner for the purpose of a skin check and/or seeking diagnosis or treatment of skin cancer.
    • To provide a ‘voluntary assisted dying service’ to a patient who has been referred to the practitioner to access or receive a voluntary assisted dying service.
      • For the purpose of condition 3(b), a ‘voluntary assisted dying service’ means an assessment, consultation, decision, action or other service undertaken for the purpose of and in accordance with Parts 3 and 4 of the Voluntary Assisted Dying Act 2021 (Qld). (Condition 3 will commence on the 19 April 2024).

The Health Ombudsman has approved that Dr Aggarwal can work at The Lockyer Doctors which include Laidley, Rosewood, Plainland and Gatton clinics.

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the Health Ombudsman’s decision will continue to have effect until:

  • the Queensland Civil and Administrative Tribunal sets the decision aside
    or
  • the Health Ombudsman removes the conditions imposed on Dr Rupin Aggarwal registration under section 65 of the Act.

Immediate registration action

Medical practitioner

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Prohibition orders

Prohibition orders apply to unregistered health service providers. These are practitioners who do not require registration under the Health Practitioner Regulation National Law (Queensland) (the National Law) and are not overseen by Ahpra. Prohibition orders also apply to registered health practitioners providing health services outside their scope of registration.

In issuing a prohibition order the Health Ombudsman either:

  • imposes restrictions on the practitioner's practise
  • or prohibits the practitioner from providing a health service.

The Health Ombudsman can impose both interim and permanent prohibition orders.

Below is a list of all prohibition orders taken by the Health Ombudsman against unregistered health service providers.

To check if a practitioner is subject to a prohibition order:

  • scroll through the list below
  • or enter their name into the search bar at the top of this website.

See here for corresponding interstate orders.

Name of practitioner

Date of action

Details

Prohibition type

Type of practitioner

Faamphone Savatxath

27 May 2024

The Health Ombudsman issued an interim prohibition order imposing restrictions on the provision of health services provided by Faamphone Savatxath, effective 27 May 2024.

The restrictions imposed include the requirements the practitioner:

  • Must not provide any health service to females.
  • Must only practise as a health practitioner in employment and at practice location/s approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.
  • Must take all reasonable steps to ensure females are told at the time of wanting to book an appointment with the practitioner that they cannot. The practitioner must not provide this information to patients personally.

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

In accordance with section 73(2) of the Health Ombudsman Act 2013 (the Act), the order continues to have effect until the earliest of the following happens –

  • the order ends under section 90H of the Act;
  • QCAT sets aside the decision to issue the order on application by the practitioner for a review of the decision;
  • the Health Ombudsman revokes the order under section 76 of the Act.

Interim prohibition order

Massage Therapist

Trevor Noel Mutch

23 May 2024

An interim prohibition order was issued to Trevor Noel Mutch on 23 May 2024.

The practitioner is prohibited from providing or supporting any health service, paid or otherwise, in a clinical or non-clinical capacity.

This means the practitioner must not provide any health services at all.

In accordance with section 73(2) of the Health Ombudsman Act 2013 (the Act), the order continues to have effect until the earliest of the following happens –

  • the order ends under section 90H of the Act;
  • QCAT sets aside the decision to issue the order on application by the practitioner for a review of the decision;
  • the Health Ombudsman revokes the order under section 76 of the Act

Interim Prohibition order

Mental Health Worker

Ngaoire (Oire) Strickland Glassie

20 May 2024

The Health Ombudsman issued an interim prohibition order imposing restrictions on the provision of health services provided by Ngaoire Strickland Glassie effective 20 May 2024.

The restrictions imposed include the requirements the practitioner:

  • The practitioner must not practise in any role requiring direct patient contact (including supervision of other practitioners engaged in direct patient contact). The practitioner may only use their professional knowledge to practise in management, administration, education, research, advisory, regulatory or policy development roles that do not require direct patient contact.
    For the purpose of this condition, a ‘patient’ is defined as any individual awaiting, requiring, or receiving the professional services of an unregistered or registered health practitioner.
  • The practitioner must only practise as a health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

In accordance with section 73(2) of the Health Ombudsman Act 2013 (the Act), the order continues to have effect until the earliest of the following happens –

  • the order ends under section 90H of the Act;
  • QCAT sets aside the decision to issue the order on application by the practitioner for a review of the decision;

Interim prohibition order

Non-clinical Support Worker (security guard)

Somtochukwu Steven Okonkwo

23 Apr. 2024

The Health Ombudsman issued an interim prohibition order imposing restrictions on the provision of health services provided by Somtochukwu Steven Okonkwo, effective 23 April 2024.

The restrictions imposed include the requirements the practitioner:

  • Must only practise as a health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.
  • Must not work alone or be the sole provider of care to a patient who has high level care needs, or has the requirement for continuous observation, including ‘line of sight observation’ and/or increased visual observations and monitoring.
  • Must not practise in any role which requires supervision of other practitioners engaged to provide high level patient care, or who are required to undertake continuous observation, including ‘line of sight observation’ and/or increased visual observations and monitoring.

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

In accordance with section 73(2) of the Health Ombudsman Act 2013 (the Act), the order continues to have effect until the earliest of the following happens –

  • the order ends under section 90H of the Act;
  • QCAT sets aside the decision to issue the order on application by the practitioner for a review of the decision;
  • the Health Ombudsman revokes the order under section 76 of the Act.

Interim Prohibition Order

Health Support Worker

Nnabuike Johnson Omeh

19 Apr. 2024

The practitioner must only practise as a health practitioner in employment and at practice locations approved by the Health Ombudsman and published on the Office of the Health Ombudsman website.

The practitioner must not work alone or be the sole provider of care to a patient who has high level care needs, or has the requirement for continuous observation, including ‘line of sight observation’ and/or increased visual observations and monitoring.

The practitioner must not practise in any role which requires supervision of other practitioners engaged to provide high level patient care, or who are required to undertake continuous observation, including ‘line of sight observation’ and/or increased visual observations and monitoring.

The practitioner must not practise outside the hours of 7am to 11pm.

Interim prohibition order

Disability Support Worker

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Page 1 of 36 pages.

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Monitoring practitioners

We monitor these practitioners to ensure they are compliant with the imposed conditions and restrictions.

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Removing an immediate action order

A health service provider can request the Health Ombudsman reconsider their immediate action order.

Health service providers can also apply to the Queensland Civil and Administrative Tribunal (QCAT) to review their immediate action order. QCAT can decide to uphold the order or set it aside. Some practitioners may be permanently prohibited from providing health services following a QCAT decision. This will be shown in the table above.

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Corresponding interstate orders

The Health Ombudsman can also enforce a prohibition order, or an interim prohibition order, issued in another state or territory where that prohibition order corresponds (or substantially corresponds) to the type of prohibition order that can be made in Queensland.

To find corresponding interstate prohibition orders, refer to the published registers for the states listed below:

To find information on healthcare complaints and related matters in other states, refer to the links below:

For orders and restrictions on registered practitioners in other states, refer to the online register on the Ahpra website.

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