Give us feedback
We want to hear your feedback – good or bad – to help us ensure we are delivering quality services.
Please let us know if we have done something well.
You should also let us know if you are unhappy about your interaction with us. This may include the way you have been treated by our staff, or you may believe our processes can be improved.
Call 133 OHO (133 646)
Speak with the officer handling your complaint. If possible, Office of the Health Ombudsman (OHO) employees will attempt to resolve your concerns at first point of contact.
Email your feedback to info@oho.qld.gov.au
Please note we cannot accept health service complaints sent to this email address.
Write
Director, Office of the Health Ombudsman
Office of the Health Ombudsman
PO Box 13281, George Street
Brisbane, Qld, 4003
Make a formal complaint about us
If you wish to make a formal complaint about us, you can:
- make a service delivery complaint to the OHO.
- lodge a complaint via the Queensland Government complaint process.
Concerned about our decision on a health service complaint?
If you believe the decision we made in relation to your health service complaint is not correct, you may be able to request an external review of the decision.
Report wrongdoing at the OHO
If you suspect wrongdoing at the OHO, you can report it by making a 'public interest disclosure'. Allegations about wrongdoing in the public sector help to uncover corruption and other misuses of public resources.