The Health Ombudsman took immediate registration action by imposing conditions on the registration of Diane Crous, pharmacist (PHA0000962348), effective 22 November 2023.

Details of the practitioner’s registration, including the full list of imposed conditions, can be viewed on the Australian Health Practitioner Regulation Agency website.

Scope of Practice

The conditions imposed include the requirements the practitioner:

• Must not prescribe, possess, supply, administer, handle, dispense, access, dispose or check, including as emergency treatment supplies or doctor’s bag stock, any monitored medicine listed in Schedule 2, Part 4 of the Medicines and Poisons (Medicines) Regulation 2021 as amended from time to time and as published at https://www.legislation.qld.gov.au/view/html/asmade/sl-2021-0140#sch.2, other than when prescribed to the practitioner by a registered health practitioner for a genuine personal therapeutic purpose.
• Must not take responsibility for progressing any ‘point of sale transaction’, or have access to any ‘point of sale system’, at any approved place of employment or practice location
• Must not be alone in the dispensing area at any approved place of employment or practice location
• Must note take responsibility for opening or closing the pharmacy business at any approved place of employment or practice location.
• Must not have her own personal medication/s dispensed at any approved place of employment or practice location.
• Must practise only in employment and at practice locations approved by the Health Ombudsman and published on the Health Ombudsman website.

Approved employment and practice locations

The practitioner does not currently have Health Ombudsman approval to practise in any employment or practice location.

Period of action or order

In accordance with section 62(2) of the Health Ombudsman Act 2013 (the Act), the decision will continue to have effect until the earlier of the following happens –

• the Queensland Civil and Administrative Tribunal sets aside the decision;
• the Health Ombudsman removes the conditions under section 65 of the Act.