The Queensland Civil and Administrative Tribunal entered into undertakings with Mark Raymond Strong, remedial massage therapist, on 2 November 2021.

The following undertakings were effected on 22 March 2023 and include the requirements that Mark Raymond Strong must participate in mentoring for a period of 24 months and must:

• nominate a mentor to the Health Ombudsman for the applicant’s approval
• meet with the mentor:
  • no less frequently than monthly for at least an hour
  • face to face or by visual-audio link
  • and focus upon ethical decision making, practice management, maintaining appropriate boundaries with clients and massage technique
• maintain records (Records) of each meeting with the mentor recording:
  • the date of the meeting
  • the location of the meeting, or if by audio-visual link, the means of the meeting
  • the duration of the meeting
  • the topics discussed at the meeting
• make the records available for inspection to the applicant upon request
• bear any costs associated with the mentoring.