This report highlights the outcomes of improvement actions taken at Doomadgee Rural Hospital and Gidgee Healing, after recommendations were made by the Office of the Health Ombudsman (OHO).

North West HHS and Gidgee Healing have shown significant commitment to the implementation of the recommendations. The OHO visited Doomadgee in August 2024 and noted the progress made. Since then, both health services have provided progress reports and documentary evidence in support of the work being undertaken.

While not all of the recommendations have been fully implemented, both health services have demonstrated commitment to ongoing collaboration, with strategies underway to progress improvements to quality service delivery, such that the OHO will no longer formally monitor the recommendations.

The Health Ombudsman acknowledges the efforts made by North West HHS, Doomadgee Rural Hospital and Gidgee Healing to implement recommendations made in 2023, and commend the services on the improvements completed and in progress, to achieve improved health outcomes for the Doomadgee community, in particular those diagnosed with ARF and RHD.

Read the full Outcome Report (PDF 188KB)